​Q: I received a notice that my insurance company has paid on my bill -- but I can't understand how they calculated their payment amount. Do you know?

Q: How long will it take to get things settled with the insurance company?

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payment policy

Chiropractic Care:

Chiropractic services in our office are provided and billed by Mt. Hope Chiropractic and Wellness. Our providers are currently in network with the following insurance plans:

AETNA
AUTO ACCIDENTS
EXCELLUS

MEDICARE
MVP
NYSHIP/ EMPIRE PLAN

WORKER'S COMP

If your plan is not listed, we will be unable to file a claim on your behalf. However, you are welcome to submit your charges to your insurance for any out of network coverage. 

Please be aware that with any health plans, there may be deductibles and co-payments for which you are responsible.  Payments are due at the time of service.

Massage Therapy:

Massage Therapy visits are paid at time of service.  

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Q: Do I need a referral from my primary care OR medical doctor?

Q: What billing or insurance information will I receive?

Q: Why am I getting bills from physicians?